SOCIAL WIFI

CONNECT WITH YOUR CUSTOMER

Create interaction with your customer and gather valuable customer insights by offering free social WiFi – an effective and simple solution to respond to your customer’s preferences. Connect, analyse, and stay in touch for the ultimate customer retention.

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STEP 1: CONNECTED IN A SEC

WIFI IN EXCHANGE FOR LIKES OR EMAIL ADDRESSES

We install the DDJ Connect router for you. This allows your customers to quickly connect to, and use, your free high-speed Wi-Fi. Your customers can easily connect and will be shown a login page – designed in the look and feel of your brand. The customer can login through social media or email. After the customer logs in, they will be shown a page that is customised to your wishes. The opportunities for communication with your customer are endless. Increase your followers on social media, have customers download your app, or offer your customers the opportunity to connect with you via WhatsApp.

STEP 2: KNOW AND RECOGNISE YOUR CUSTOMER

INSIGHT INTO CUSTOMER PROFILES AND TIME SPENT IN STORE

Customer data is essential for targeted marketing. Get to know your customers and respond to their preferences. You will have access to an online dashboard which provides insight into your customers. You will discover real time data, such as:

  • Customer profiles: name, gender, age, email address, social media profile
  • Time spent in store, average number of visits to store, total number of customers (new and returning)

We ensure the entire process meets the GDPR legislation.

STEP 3: FROM INTERACTION TO TRANSACTION

REVIEWS & PERSONALISED MESSAGES

DDJ Connect offers direct interaction with your customer. Achieve maximum customer loyalty through personalised messages and reviews.

  • Email messages: send personalised vouchers or promotions via email, such as a free cup of coffee on the customer’s birthday or a promotion specific to men or women. Create automated messages on birthdays, upon customers leaving the store, or in case of inactivity.
  • Reviews: ask your customers to leave a review about your store after their visit.